The Ins And Outs of How We Do Business
Frequently asked questions
How many clips do I get when I order footage?
We provide a commercially reasonable number of clips, there is no set number, the number of clips provided depends on the area we are capturing. You end up with lots of footage to scrub through and locate the best footage to fit your style.
Do you provide insurance?
Yes we provide named additional insured certificates to the entities provided.
What happens if it takes more time than I hired you for?
Things happen, each footage package comes with one (1) cumulative thirty (30) minute grace period that applies to the entire shoot. If that time is used up we you are charged $150 per hour in 10ths of an hour and the credit card on file is charged.
How do I prepare my location for footage?
Have your location ready based on the "Getting Ready for Real Site Footage Checklist". This is provided after your purchase. In general all areas and subjects need to be neat, orderly and clean.
Whats the difference between a scene plan and storyboard?
A scene plan is a list of what we are going capture and the copy (text) thats associated with the the scene, if text is part of that scene. A storyboard on the other hand is made up of photos or drawings that represent what we are capturing. The storyboard is a "blue print" and considers factors that scene plan does not such as camera angles, movements, etc. This storyboard drills down into the details.
Billing & Pricing
Find The Best Package For Your Budget
All major credit cards, ACH, or Zelle.
In the event Real Site does not deliver your order you will receive a 100% refund.